Where are the products shipped from?

All our products are shipped from our warehouse located in Slovakia.

Can I get a return for my product?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more details.

How long does shipping take?

The shipping time depends on your location and the shipping method you choose at checkout. Generally, it takes 1-2 weeks.

Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be restrictions and additional customs fees or duties imposed by your country's customs authorities. These fees are the responsibility of the customer.

What payment methods do you accept?

We accept payment through major credit cards, such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal and Apple Pay.

What if my order arrives damaged or defective?

If your order arrives damaged or defective, please contact our customer support team within 48 hours of receiving the item. We will assist you in resolving the issue and arranging for a replacement or refund.

Can I cancel or change my order?

If you need to cancel or make changes to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact our sales team for more information and pricing.

What is your privacy policy?

We take your privacy seriously. Please refer to our privacy policy for detailed information on how we collect, use, and protect your personal data.

What is your refund policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please refer to our refund policy for more details on the return process and eligibility.